Quality Policy

Policy

educativa seeks customer satisfaction through proper communication, as well as the effective collection and tracking of their requirements

Through a thorough analysis of our client's expectations in regards to the services provided, our management also seeks to adapt to new demands.

It is the Senior Management's commitment to propose objectives within the organization in order to guide the company's efforts and to also encourage the staff into getting involved in quality management.

In regards to human resources management, educativa boosts all members of the organization to thrive, acquire knowledge and commit with quality.

The company's management is based on the documented processes with the support of the necessary systems for data management.

Through the analysis of indicators, the information obtained is used for making decisions focused on the company's continuous improvement.

Given the interdependence with important suppliers in regards to the quality of the service provided by educativa, a relationship of mutual benefit is fostered.

The benefits acquired out of the correct implementation of the quality system will be informed and reflected in the overall performance of the organization.

educativa carries out Corporate Social Responsibility or CSR actions through the free installation and maintenance of e-Learning platforms (considered Donations).


Mission

To provide a set of e-Learning services and educational technologies to national and international markets, for both the academic and corporate areas, earning recognition for the quality of their products and services.


Vision

To establish the company as leader for all activities where the Information and Communications Technology acts as means to enhance training actions as well as obtain recognition for its outstanding professional background and values.


  • Warm customer service towards our clients
  • Visibility of our business operations
  • Credibility
  • Trust

International Quality Certification

We certify compliance in the management of the quality of our processes and services based on the standards of ISO 9001:2015, through the international consultancy Bureau Veritas Certification.

recognition thought to back our clients up through a system that ensures and guarantees the commercial and technical conditions of our services.

Certificate


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